Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Alex is strangely rejecting the advances of a cute, bubbly, young African American cab driver named Nina. Alex is growing more and more annoyed until he decides to invite Nina over to his apartment to talk to her and try to explain why she shouldn't be so interested in him. Although he succeeds with a fatherly talk where he comes off very dull, they kiss goodnight. After the kiss, Nina is convinced there's no spark between them after all, while Alex seems to change his tune also, but it's too late.
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