Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Elaine spends over $200 to go to a trendy hairstylist before a special date, but the result is outrageously bad. When she expresses some disappointment, the hairstylist insults her and she leaves, crying, but still pays. Alex talks her into going back and standing up for herself, so she can get her hair fixed and her money back. That doesn't go too well, but in the end, Louie, who has followed Alex and Elaine to the hairstylist, exacts revenge on the guy by pouring a bucket of red hair dye on him.
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