Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
Louie decides to buy a luxury co-op apartment with some help on the down payment from the newly wealthy Jim. Unfortunately, Louie first has to convince a snooty co-op board that he is right for their building (as he comes in, they are rejecting actress Penny Marshall because they don't approve of the actress lifestyle). Bringing Alex for support, Louie has his work cut out for him when he sees that the board is bigoted. Alex goes on a tirade against their discriminatory process, and the board accepts Louie just to spite Alex.