Louie De Palma is a cantankerous, acerbic taxi dispatcher in New York City. He tries to maintain order over a collection of varied and strange characters who drive for him. As he bullies and insults them from the safety of his “cage,” they form a special bond among themselves, becoming friends and supporting each other through the inevitable trials and tribulations of life.
In this episode, we learn that Alex can be a compulsive gambler. Alex even scares Louie off with his compulsion, but Jim talks some sense into Alex at the end (after having bankrolled him initially).