When Anna offers a stranded mother and son shelter in a blizzard, she learns that they are the Royal Family of Galwick. Anna shows the Prince how they do Christmas in her hometown, encouraging him to open his heart and be true to himself.
A harsh TV personality, Jennifer, needs a break from her own life, so she hops into a car and drives to a small town mountain retreat. On her way there a blizzard veers off the road and she crashes. When she comes to she has complete amnesia and a friendly passerby takes her in. As time passes she still doesn’t remember who she is and the friendly passerby, a widower himself with three kids, assimilates her into his family. But as she slowly starts remembering who she is, she prefers the new life she’s built in the small town.